FAQ

Does the moon lamp really look like the moon?

Yes! Our Moon Lamp is 3D printed using NASA satellite imagery to accurately recreate the features of the moon’s surface. You can even identify the moon’s maria (sea-like basins filled with basaltic lava flows) and major craters by comparing your Moon Lamp to our Retro Large Vintage Earth's Moon Map Poster..

 

Does the Moon Lamp have to be plugged in to work?

No! Our moon lamp has an internal battery, meaning all you have to do is charge the lamp with the power cord included. You will know when your Moon Lamp is fully charged as the charging light will switch off. When you are ready to use your lamp, unplug it and place it on the wooden stand for 8-12 hours of light without a cord in site! It is the perfect addition to camping trips, backyard events, and indoor, minimalistic mood lighting.

 

Can the Moon Lamp change color?

Our Moon Lamp has two color settings: soft warm light and bright cool light. You can also adjust the brightness of each light setting.

 

How can I track my order?

You will receive a confirmation email after completing your order. Once the order ships, we will provide you with a tracking code for tracking your shipment directly on our site.

 

How long do packages take to ship?

An order typically takes 3 days to process and 1-4 business days transit time, depending on your shipping address. There may be unforeseen delays, but we will work with you to ensure your order is fulfilled.

 

How can I contact you? 

Feel free to email us with inquiries at info@moonlampstore.com!

 

Do you ship internationally? 

At this time we are only able to ship to the United States, Canada, and Australia. We apologize for any inconvenience this may cause.